Contact

Contact Us

We're here to help. Whether you have a question about a product, need help with your order, or want to discuss a return — our team is ready to assist customers across all our EU shipping destinations.

Get in Touch

Email: support@ellviro.com

Phone: +421 903 245 503

Business Hours: Monday – Friday, 9:00 – 17:00 (CET)

Business & Legal Address

Ellviro Market
Operated by: Dušan Dúbrava JCB servisc
Prietržka 141
908 49 Prietržka
Slovakia, European Union

IČO: 41209869
IČ DPH (VAT): SK1033242540

Shipping Destinations

We ship to 26 EU countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. See our Shipping Policy for full details.

Response Time

We aim to respond to all enquiries within 24 hours on business days. For urgent matters, please include your order number in the subject line.

Order Support

For questions about an existing order, please have your order confirmation number ready. You can track your shipment using the tracking link sent in your shipping confirmation email.