Terms of Service
Last updated: September 2026
Welcome to Ellviro Market, the online store operated by Dušan Dúbrava JCB servisc (IČO: 41209869, IČ DPH: SK1033242540), a business registered in the Slovak Republic. By accessing or using our website at ellviro.com and purchasing our products, you agree to be bound by the following Terms of Service.
1. General
These Terms of Service apply to all users of our store at ellviro.com, operated by Dušan Dúbrava JCB servisc, trading as Ellviro Market. We ship to 26 EU member states as listed in our Shipping Policy. We reserve the right to update these terms at any time. Continued use of the store after changes constitutes acceptance of the new terms.
2. Eligibility
You must be at least 18 years old to place an order. By using our site, you confirm that you meet this requirement.
3. Products & Availability
We sell new electric bikes and electric scooters. We reserve the right to limit product quantities, discontinue products, or modify product descriptions at any time. Product images are for illustrative purposes; actual colours may vary slightly.
4. Pricing & Payment
All prices are listed in EUR (€). VAT is included where applicable under EU VAT rules. We accept major credit cards and other payment methods available at checkout. Prices are subject to change without notice.
5. Orders & Contract
Placing an order constitutes an offer to purchase. A binding contract is formed only upon our acceptance, confirmed by an order confirmation email. We reserve the right to refuse or cancel any order.
6. Shipping & Delivery
We ship to 26 EU countries. Delivery times and rates are detailed in our Shipping Policy. As all deliveries are within the EU, no customs duties apply.
7. Returns & Refunds
We offer a 14-day return window on all products. Full details are available in our Returns Policy. EU consumers also benefit from the statutory 14-day withdrawal right under Directive 2011/83/EU.
8. Intellectual Property
All content on this website is the property of Dušan Dúbrava JCB servisc (trading as Ellviro Market) and may not be reproduced without permission.
9. Limitation of Liability
Dušan Dúbrava JCB servisc (trading as Ellviro Market) shall not be liable for indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the product in question.
10. Governing Law
These Terms are governed by the laws of Slovakia and the European Union. Any disputes shall be subject to the jurisdiction of the competent courts in Slovakia. EU consumers retain the right to bring proceedings in their country of residence.
11. Contact Us
Dušan Dúbrava JCB servisc (trading as Ellviro Market)
Prietržka 141, 908 49 Prietržka, Slovakia
Email: support@ellviro.com
Phone: +421 903 245 503