Privacy Policy

Last updated: September 2026

At Ellviro Market, operated by Dušan Dúbrava JCB servisc (IČO: 41209869, IČ DPH: SK1033242540, Prietržka 141, 908 49 Prietržka, Slovakia) — referred to as "we", "our", or "us" — we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit ellviro.com and make purchases from us.

1. Information We Collect

We collect information you provide directly when you:

Create an account or place an order (name, email, shipping address, phone number)
Contact us for support
Subscribe to our newsletter

We also automatically collect certain information when you visit our store, including IP address, browser type, pages visited, and referring URLs via cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Send marketing communications (only if you have opted in)
Improve our website and product offerings
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share your information only with:

Service providers who help us operate our store (e.g. Shopify, payment processors, shipping carriers)
Legal authorities when required by law

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies in your browser settings, but this may affect some features of our store.

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict our processing of your data
Data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at support@ellviro.com.

6. Data Controller

The data controller for your personal information is:
Dušan Dúbrava JCB servisc
Prietržka 141, 908 49 Prietržka, Slovakia
Email: support@ellviro.com
IČO: 41209869 | IČ DPH: SK1033242540

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.