Terms of service

Terms of Service – Ellviro

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or you have the consent and supervision of a parent or legal guardian.
  • You will not use our website or products for any illegal or unauthorized purpose.
  • You comply with all applicable laws and regulations.

2. Platform

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Your information may be stored securely through Shopify’s systems and protected by industry-standard security measures.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct errors in product information or pricing
  • Limit quantities available for purchase
  • Discontinue products at any time
  • Cancel orders due to pricing errors, suspected fraud, or unauthorized activity

All prices are displayed and charged in United States Dollars (USD $).

4. Orders and Payment

  • Full payment is required at the time of purchase.
  • We accept secure payments through major credit and debit cards and supported digital payment methods.
  • Orders are processed only after successful payment confirmation.
  • We reserve the right to refuse or cancel any order in cases of suspected fraud, payment issues, or unauthorized activity.

5. Shipping Policy

We currently ship to the United States and selected international destinations.

  • Processing Time: 1–3 Business Days (Monday–Friday)
  • Delivery Time: Varies by destination
  • Shipping charges are displayed during checkout.
  • Tracking information is provided once an order has been shipped.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect addresses provided by the customer.

6. Returns and Refunds

We accept returns for eligible products in accordance with our Return & Refund Policy.

  • Return requests must be submitted within 30 days of delivery.
  • Returned items must be unused, in their original condition, and include original packaging.
  • Customers are responsible for return shipping costs for change-of-mind returns.
  • We cover return shipping costs for defective, damaged, or incorrect items.

Approved refunds are processed within 10 business days and issued to the original payment method.

7. Order Cancellation

Orders may be canceled within 24 hours of purchase by contacting our customer support team.

8. Billing Terms

  • All prices are listed in United States Dollars (USD $).
  • Applicable sales tax may be charged on orders shipped within the United States where required by law.
  • No hidden fees apply.
  • Customers are responsible for providing accurate billing information. We are not responsible for failed transactions resulting from incorrect information.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, trademarks, and website design, is the property of Ellviro or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Third-Party Services

We may use third-party service providers, including payment processors, shipping carriers, analytics providers, and other partners. These services operate under their own terms and privacy policies.

11. Limitation of Liability

To the fullest extent permitted by law, Ellviro shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Delays caused by shipping carriers or third-party service providers
  • Temporary website interruptions, technical issues, or maintenance periods
  • Losses resulting from unauthorized access beyond our reasonable control

12. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Nothing in these Terms affects any mandatory consumer rights provided under applicable law.

15. Business Information

Legal Business Name: Apex International Group Inc.
Trading Name: Ellviro
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@ellviro.com
Phone: +1 214 810 3515

17. Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Closed.