Return Policy

You can return most items within 14 days of delivery if they are unused, in original condition, and in original packaging.
Refunds are processed to your original payment method within 5–10 business days after the item is received and inspected by the vendor.

Customers cover return shipping unless the item is faulty or incorrect.
Some products (e.g., used batteries, custom parts, or hygiene items) are non-returnable.

To request a return, contact us at support@ellviro.com with your order number and details.
This policy complies with EU and US consumer protection laws.